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Shipping & Returns Policy

1. Affiliate Travel & Experience Services (Tours, Flights, Tickets)

Since these services are provided by third-party partners (e.g., Viator, GetYourGuide, Travelpayouts), Aghapasha.com acts solely as an intermediary.

  • Booking Policy: Your booking contract is directly with the service provider. Aghapasha.com does not manage the actual execution of travel services.

  • Cancellations & Refunds: All cancellation, modification, and refund requests must be handled according to the specific service provider’s terms and conditions at the time of booking. Please refer to your confirmation email or the provider’s official website for their specific policy.

  • Support: While we are happy to assist in directing your inquiry to the correct customer support channel of the provider, Aghapasha.com cannot process refunds for services not rendered by our third-party partners.

2. Dropshipping Products

These items are sourced directly from our global manufacturing partners to provide you with the widest variety of goods.

  • Shipping & Delivery: Shipping times vary by supplier and destination (typically 7-21 business days). Tracking information will be emailed to you as soon as the item is dispatched from the warehouse.

  • Customs & Duties: Customers are responsible for any import duties, taxes, or fees required by their local customs authorities.

  • Return Policy: If the item arrives damaged, defective, or is significantly not as described, please contact us within [14] days of delivery. You may be required to provide photographic evidence. We reserve the right to offer a replacement or a refund based on the supplier’s specific return policy.

3. Aghapasha Branded / In-Stock Products

These are items curated, quality-checked, and shipped directly under our direct supervision.

  • Shipping: Orders are processed within [2-3] business days. Standard international shipping applies.

  • Return/Exchange Policy: We accept returns for items in original, unused condition with all tags attached within [30] days of delivery.

  • Refund Process: Once we receive and inspect the returned item, a refund will be issued to your original payment method (minus original shipping costs, if applicable).

  • How to Return: Email info@aghapasha.com with your order number and reason for return. We will provide you with a return shipping address.